Our 5 key areas of focus

1: Impactful involvement and engagement: involve the right people and communities
We will identify, involve, and engage the people and communities who will benefit from our guidance, and seek out more diverse experiences. Our approach will be meaningful, appropriate, and targeted on a case-by-case basis. We will ensure we listen and learn to maximise their input and impact.

2: Tailored approaches: tailor the way we involve and engage people and communities
There is no one size fits all approach to involvement and engagement. We will ensure our approaches are tailored to be more accessible and inclusive to meet the different needs of people and communities. We will break down the barriers that restrict engagement, such as complex committee structures or heavily bureaucratic processes. We will involve and engage with the right people, in the right way at the right time.

3: An innovative culture: test with, and learn from, new and innovative ways to work alongside people and communities
Established ways of working aren’t always the most effective. We will help everyone feel safe to speak up, to disagree openly and try new ways to involve and engage people and communities. We will adopt a test-and-learn approach, using feedback and evaluation to influence innovative developments in our methods and processes. This will ensure involvement and engagement remains meaningful and is informed by feedback, best practice and the health and care environment.

4: Productive partnerships: transform our approach and ways of working with partners
The expertise of people and communities is vital for us to realise our vision. We will build on our established relationships and work with partners, particularly those who can help us work with those who are often excluded or marginalised, to ensure their involvement and engagement with NICE increases the impact of our guidance.

5: Focus on people first: embed a culture of curiosity for involvement and engagement across NICE
Aligned to NICE principles, we will nurture a greater curiosity for championing and seeking out involvement and engagement opportunities. Actively seeking out and understanding what matters to people and communities and how and where our work has impact. This commitment will be led by our Executive Team and Board and adopted by everyone.
